You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases, you will receive a refund more quickly. This time period includes the transit time to receive your return(5 to 7 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (3 to 5 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Or please send us a mail with the Contact Us form below and we will process a return for you. Thanks!
We can ship to virtually any address in the world and its FREE shipping!
We use USPS for our domestic and international orders.
For domestic orders - USPS First-Class Mail® Parcel (2-5 days)
For international orders - USPS First Class Mail International®(10-12days)
Send us an e-mail. We usually reply in 48 hours. IF YOU DON'T HEAR BACK, PLEASE E-MAIL US AGAIN AND MAKE SURE YOU HAVE PUT THE CORRECT E-MAIL ADDRESS!